The benefits of the class
Who is the class suitable for
WHAT DO YOU DO IN THE CLASS
How do you feel after the class
things to bring
If it’s your first time, here’s a few essentials you might need.
- What are the club opening hours?
You have the flexibility to work out any time, day or night. You can usually start exercising from as early 6.00am to as late as 11pm on weekdays*, 7am to 9pm on weekends* and Public Holidays are generally 9am to 8pm*. It's best to check with your club for exact opening times.
*Some clubs may differ.
- What's the difference between a Platinum club and other clubs?
Platinum clubs have additional facilities and benefits that are exclusive to them. Platinum clubs offer an extended range of toiletries, an upgraded members’ lounge with internet stations and full towel service. Platinum membership gives you 30 complimentary visits every calendar year to clubs in:
- Fitness First Malaysia
- Fitness First Singapore
- Fitness First Philippines
- Fitness First Indonesia
- Fitness First Thailand
- Can I bring a guest to the club?
Absolutely! We understand that one of the best ways to stick with a healthy lifestyle is to train with a buddy. You can bring a friend for a one-time visit only. If you wish to do so, you must book them in. You can do this by speaking to one of our friendly Membership Consultants.
We'll show your friend the facilities that are on offer and ask them to sign on our guest register with indemnity waiver. As we are an exclusive members club we ask all guests to present their Identity Card. If they wish to use the club facilities after this, they can either join the club or receive access to the same privileges as you for a minimal fee:
- RM69 per visit
Please note that prices include SST.
- When's the quietest time to visit the club?
On weekdays, the clubs are generally busiest before work, at lunchtime and after work. If you prefer a quieter atmosphere, pay a visit just after lunch or in the afternoon.
- Can my children wait for me in the members' lounge while I work out?
No. We are concerned about your children's safety as our facilities are not child-proof.
- Facilities and Benefits
- Which club has a swimming pool?
Currently, only one of our clubs has a swimming pool. It’s in Empire Subang in Subang Jaya.
- Do I need to bring my own towel?
We will provide big and small towel every time you visit the club. All guest (non-members) are required to bring their own towel, otherwise, you may rent a towel for a small fee.
- How do I use the lockers?
Your membership card gives you access to the lockers.
For selected clubs with the SmartCard locker system, you'll be able to exchange your membership card for a SmartCard to lock and unlock your chosen locker.
Note: lockers are only available for use during your workout and will automatically open when the club closes in the evening. While care is taken to ensure the security of our lockers, we can't accept responsibility for items lost or damaged through theft or misplacement.
For further assistance, please speak our reception team in the club.
- Are there any social events for members and staff?
Yes, they're great fun and an excellent way of getting to know everyone. To find out more about our fitness challenges, special themed classes, or club events, just keep an eye on the member notices around the club.
- What happens if I lose something in the changing rooms?
Let reception know as soon as possible so we can check if someone's handed it in. Please remember that your belongings are your responsibility at all times.
- What if I lose my membership card?
Don't worry. Let reception know and they'll issue you with a new one for a replacement fee.
- What should I do if the fire alarm sounds?
Don't panic. Our fully trained team will tell you what to do and guide you to safety. If the alarm stops after a short time, it was simply a false alarm or a test.
- Are the team trained in first aid?
Yes, we always have a number of first aiders on duty. In the unlikely event that someone is injured, there are also first aid boxes located at reception.
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