FREE TRIAL
  • GYM
  • Membership
  • Self Service
  • General
  • Facilities and Benefits
  • Loss
  • Emergency
  • General
  • Payment
  • SST
  • Membership Benefits
  • First Club
  • Queries and Feedback
  • What is Self Service Portal?
  • How do I log in to Self Service Portal?
  • Do I need to register to access Self Service Portal?
  • Does my Self Service Portal in has to be the same login information as my Fitness First mobile app?
  • How do I reset my password?
  • Can I change my contact details such telephone number and email address?
  • Can I change my membership payment card details?
  • Can I change my direct debit payment details for my membership?
  • Can I cancel my membership via Self Service Portal?
  • Can I freeze my membership via Self Service Portal?
  • Can I change my billing details?
  • Can I make any outstanding payments on the Self-Service Portal?